Privacy Policy for Amager IT Specialist

Effective Date: 2022 01 01

1. Introduction

Welcome to Amager IT Specialist, an electronics repair company located in Copenhagen, Denmark. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services.

2. Data Controller

Amager IT Specialist is the data controller responsible for your personal data. Our contact details are:

Company Name: Amager IT Specialist
Address: Uplandsgade 72, 2300 Copenhagen, Denmark
Email: info@amageritspecialist.dk
Phone: +45 41888482

3. Data We Collect

We may collect and process the following types of personal data:

Contact Information: Name, phone number, email address.
Device Information: Details of the electronic devices you bring in for repair, including make, model, and serial number.
Transaction Information: Payment details, billing address, and other related information.
Communications: Any correspondence between you and us, including emails, phone calls, and service requests.
Website Usage Data: Information about your interactions with our website, including IP addresses, browser type, and pages viewed.

4. How We Use Your Data

We use your personal data for the following purposes:

Service Provision: To provide repair services, including diagnostics, repair, and customer support.
Payment Processing: To process payments for services rendered.
Communication: To communicate with you regarding your service requests, updates, and any other related inquiries.
Legal Compliance: To comply with legal obligations, such as maintaining records for tax purposes.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: Processing is necessary for the performance of the service contract between you and Amager IT Specialist.
Legal Obligation: Processing is necessary to comply with legal obligations.
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and customer experience.
Consent: When required by law, we will obtain your consent before processing your personal data for marketing purposes.

6. Data Sharing

We may share your personal data with:

Legal Authorities: To comply with legal obligations, we may disclose your data to government authorities or law enforcement agencies.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the relevant third parties.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, we will securely delete or anonymize your data.

8. Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: You can request the correction of inaccurate or incomplete data.
Erasure: You can request the deletion of your personal data in certain circumstances.
Restriction: You can request that we restrict the processing of your personal data.
Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
Objection: You can object to the processing of your personal data based on legitimate interests or direct marketing.
Withdraw Consent: You can withdraw your consent at any time for processing activities that require your consent.

To exercise these rights, please contact us at info@amageritspecialist.dk.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or damage. However, no data transmission over the internet can be guaranteed to be completely secure.

10. International Data Transfers

As a company based in Denmark, your personal data will primarily be processed within the European Economic Area (EEA). If we transfer your data outside the EEA, we will ensure that appropriate safeguards are in place to protect your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: